Return & Exchange Policy

Since our products are made to order or imported from overseas suppliers, returns and exchanges are only accepted under specific conditions:

• The item is defective or damaged upon arrival.

• The item received is completely different from what was ordered.

Return Procedure:

1. Contact us within 3 days after receiving the package.

2. Provide photos and order information.

3. Once approved, we will arrange a return or refund process.

Non-Returnable Items:

• Custom-made or special-order products

• Items used, washed, or without original packaging